Privacy Policy

Information we collect

When you contact Ask Neuro, request an appointment, or submit a form, we may collect your name, contact details, location, health-related information you choose to share, and details needed to respond to your request.

How we use information

We use this information to respond to enquiries, coordinate neurological guidance or appointments, improve our services, maintain safety and service records, and meet applicable legal obligations.

Sharing and storage

Information may be shared only with authorised Ask Neuro or NAADI team members, Neuro Experts, and service providers who need it to support your request. We do not sell personal information. We retain information only for as long as reasonably necessary for these purposes.

Your choices

You may ask to access, correct, or delete personal information held about you, subject to legal and operational requirements. Avoid sending highly sensitive information through general contact channels unless requested by an authorised care professional.

Security and third-party links

We take reasonable measures to protect information, but no online system is completely secure. Links to external websites are governed by those websites' privacy practices.

Contact

For privacy questions or requests, please use the contact details on our Contact page.